Ever notice how easy it is to make negative judgments about other people? Whether it’s “idiots” we encounter on the road … or “slower than slow” people who serve us … or “losers” who can’t play sports nearly as well as our kids can – many of us have developed the knee-jerk habit of assigning degrading labels to people we don’t know. We don’t really know them, or their situations, or their challenges. But we sure as heck know what they should do. Or at least that’s the way it seems when we spout out phrases that begin with: They oughtta … Why don’t they just … It’s easy – all they need to do is …. Nope, we don’t know those folks, but we know what they are; we’re not in their situations, but we know what they should do. Hmmmm. If all that seems illogical, unfair, presumptuous, and disrespectful to you, you are right. And if all that seems like terrible behavior for leaders to exhibit, you are doubly right!
To be sure, situations involving other people – including those that occur in our teams – can seem clear, simple, and very black and white from where we stand. But we need to remember two things: 1) Unless we’re dealing with (or have dealt with) the exact same circumstances, we’re on the outside looking in, and 2) The real world is rarely black and white – it’s usually shades of gray.
Yes, leaders at all levels need to remember those truisms. More importantly, they need to apply them! That requires less presuming and more understanding. It’s about making an effort to see things through the other person’s eyes … about walking awhile in his or her shoes. And that is called EMPATHY – a critical component of quality leadership.
Thursday, October 29, 2009
Slipping Into Other's Shoes
Posted by Lady A at 2:53 PM 0 what's on your heart
Monday, October 26, 2009
The Holy Alphabet
Although things are not perfect
Because of trial or pain
Continue in thanksgiving
Do not begin to blame
Even when the times are hard
Fierce winds are bound to blow
God is forever able
Hold on to what you know
Imagine life without His love
J oy would cease to be
Keep thanking Him for all the things
Love imparts to thee
Move out of "Camp Complaining"
No weapon that is known
On earth can yield the power
Praise can do alone
Quit looking at the future
Redeem the time at hand
Start every day with worship
To "thank" is a command
Until we see Him coming
Victorious in the sky
We'll run the race with gratitude
X alting God most high
Y es, there'll be good times and yes some will be bad, but...
Z ion waits in glory...where none are ever sad!
"I AM Too blessed to be stressed!" The shortest distance between a problem and a solution is the distance between your knees and the floor. The one who kneels to the Lord can stand up to anything. Love and peace be with you forever, Amen.
Posted by Lady A at 2:10 PM 0 what's on your heart
Monday, October 19, 2009
Changing Conditions
When conditions change for the worse, there is no need to despair. For you have the ability to respond. With every new problem there are plenty of new opportunities. Every setback represents a new starting point from which you can raise yourself to higher levels of purposeful achievement. Just because things have changed is no reason to give up. In fact, that makes your worthwhile goal even more valuable. There is always a way to get where you have chosen to go. Each challenge gives you new ways to add value to your dream. Always, life is overwhelmingly abundant. When conditions change, you have the chance to see aspects of that abundance that you did not previously know were there. Pause for a moment, take a deep breath, assess the situation, and re-focus yourself on the path you have chosen. Then step boldly and enthusiastically forward with more positive determination than ever. -- Ralph Marston
Posted by Lady A at 11:33 AM 0 what's on your heart
Tuesday, October 13, 2009
Focus On Your Soul
(2) You will be too relevant to be ignored, Amen
(3) You will encounter GOD and will never remain the same, Amen
(4) The grace for completion will come on you, you shall be blessed till the blessed call you blessed, Amen
(5) The hand that will send this message to others shall not labour in vain, Amen
(6) The mouth saying ''Amen'' to this prayer shall laugh forever, Amen.
Very, Very, soon and I say Very, Very, Very soon, GOD is going to do a miracle and lift u up 4 GOOD.
T.D. Jakes
Posted by Lady A at 9:38 AM 0 what's on your heart
Wednesday, October 7, 2009
The Tongue Can Be Your Worst Enemy
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Posted by Lady A at 11:05 AM 0 what's on your heart